Disclaimers
Chris was great. Super nice and informative. Honest with the wait time. Took slightly longer than he mentioned but not too worried over it. It was a hot day. They did great. Will be going back for maintenance work for my car. So much better than the Irvine Dealership that's for sure.
2022-09-01
Richy was the best! He made my first car buying experience smooth and helped sort out some fixes after my purchase. He was very kind and patient with all my questions since I don’t know too much about cars. The dealership is clean and bright and definitely a place I don’t mind waiting around in in the future if there are any maintanence check ups I need to do. Happy with my new Kia Niro! :)
2022-07-22
David was very helpful & professional from the first call that I made to the dealership. The Kia telluride was ready for viewing, test driving as soon as we arrived. The purchase process was a breeze. He had to go back to his boss three times to relay what our terms were and was successful. David showed exceptional knowledge. He was very patient with us after the purchase to set- up Kia access and go over the layout of the car with us. Overall, a very pleasant buying experience. I would highly... More
2022-06-25
My experience was amazing at this location. David who helped us out turned out to be the perfect seller ever . He was patient, polite , knowledgeable and answered on all my questions. Even when we were out of office , he quickly answers on cell phone and on all my questions . The process was smooth and quick . I didn’t feel like I spend all day over there , but even though there are very clean , they always offer a coffee ( which is delicious, not cheap version )
David helped me with all paper w... More
2022-06-25
The buying process at Garden Grove Kia was fast and easy. Being a smaller dealership, they really took the time to show us a few options that fit our budget and needs. Antonio helped me find the perfect car for our growing family.
I would definitely recommend Garden Grove Kia to all my friends and family!
2022-06-13
Garden Grove KIA and the sales personnel in Cory and Justin made our purchase a very pleasurable experience. They were able to answer all our questions and responded to all our requests in a very timely manner. The car reservation was straightforward and hassle free. Being out of town buyers, we are very happy with the contact less negotiation and payment. The car was delivered to us and all signed paperwork were sent back to us in just a couple of days. Considering that we are in a... More
2022-06-08
Bought a Kia Certified Used Soul Turbo GT recently from KIA Garden Grove. The experience was really great. But most important, last week I needed to deal with the Service Department and was fortunate to get Cutler to help me. He is fantastic. Very, very helpful and knowledgeable. And if he is not sure about an answer to your question, he checks before just giving you something off the top of his head. Really appreciated all of the help he gave me. Love my Soul, love the helpful service, s... More
2022-04-15
Thank you to Khristina and Justin for helping me with purchasing my new car. Great team work on communicating with me and answering any questions I had even if I was busy at work, they quickly responded to my texts/phone calls. They both made it such an easy process for me. I highly recommend them to help you with any car needs. Very friendly dealership:)
2022-04-06
My experience at Garden Grove Kia was great! I went in for a recall and upon arrival asked if they could perform on oil change as well. Jacob helped me out, and was very thorough in explaining the options for services and he helped me choose the best option for my needs without pushing the most expensive option. The services were completed quickly and a price adjustment was even made when they saw that my car didn't need part of the service! I was also given a voucher for a free car wash. Overal... More
2022-03-31
From the very first Contact via email.
Right down to the in person contact.
I felt my buying experience was excellent.
If you were to know me personally, I tend to be a car enthusiast, and my vice tends to be towards cars.
So, Corey Taylor, turned out to be a Perfect Complement for my ultimate goal that day. And that was to purchase a EV6 GT Line.
He was patient, knowledgeable and encouraging. And at the same time, understanding.
And ultimately, I left the dealership that evening with the ve... More
2022-03-11